COVID-19 FAQS

COVID-19 Unemployment/Underemployment Relief Benefit FAQs

Below are some of the questions we hear most often about the COVID-19 Unemployment/Underemployment Relief Benefit. If you do not see your question, call us at 852-7814 between 9:00 a.m. and 4:00 p.m. Monday through Friday and one of our Representatives will gladly assist you.  Alternatively, questions can be submitted by email to info@vissb.vg.

Employees and self-employed persons who have lost employment, or a portion of their income, as a direct result of the COVID-19 pandemic.

* Persons who would have been unemployed prior to the onset of the COVID-19 pandemic, and are now experiencing even more difficult circumstances, will be referred to the Ministry of Health and Social Development for consideration for assistance through the social programs operated by that Ministry.

a) An Unemployed Person is an employee:

  • who has had their employment suspended because of COVID-19
  • who has been temporarily laid off because of COVID-19
  • who has had their employment terminated because of COVID-19

b) An Underemployed Person is an employee whose salary is reduced because of COVID-19.

  • Persons who have not been in insurable employment for at least one year prior to March 30, 2020.
  • Persons who have not paid at least 13 out of the 20 contribution weeks immediately before March 30, 2020.
  • Persons over 65 years of age.
  • Persons currently receiving a benefit from the SSB or from other government programs – no double dipping.

Forms are available at the offices of the Social Security Board and can be downloaded from the SSB website or via this direct link – https://www.vissb.vg/wp-content/uploads/2020/06/SSB-UAB-Form.pdf or click here.

Submit your completed form via the drop box at our office locations on Tortola and Virgin Gorda.

The form includes:

Side one – Application Form (UAB-1) – To be completed by the Employee

Side two – Record of Employment (UAB-2) – To be completed by the Employer**

You must submit proof of unemployment such as a termination letter or suspension of employment letter. 

A minimum of $500 up to a maximum of $1,000 per month.

At a rate of 50-percent (50%) of insurable earnings up to a maximum of $1000, and a minimum of $500 a month.

Once applications are received, the verification and approval process will immediately begin.  The Social Security Board will send you an e-mail if more information is needed to make a decision.

We will send an additional e-mail once the application for assistance is either approved or denied.  If you do not have an email address, an SSB representative will contact you via the telephone number provided on your application form.

  • For a maximum period of three (3) months.
  • Payment will be made by Social Security Board on behalf of the Government directly into the bank account of the beneficiary.