Notice of New Operational Hours

Social Security Board

Notice of New Operational Hours – 8:30 a.m. to 2:00 p.m.

In response to the Government of the Virgin Islands’ Curfew (No. 32) Order dated 15^th September, 2020, the Social Security Board has revised its operational hours. SSB Offices will be open to the public 8:30 a.m. to 2:00 p.m., Mondays to Fridays.

Drop-Box for Applications

Customers are encouraged to utilise the drop-boxes, located outside the main office on Tortola, and the Virgin Gorda office to submit applications: Check Payments or Credit Card Authorization forms – no cash submissions are to be placed inside the drop-boxes. Once documents are ready to be collected, an SSB representative will make contact with clients.

Certificates of Earnings

Persons who require a Certificate of Earnings for the Labour or Immigration Department must apply one (1) month in advance of the expiration of their work permit – to ensure timely processing. This is due to the recent influx of applications and the need to effectively manage resources.

Customer Service Kiosk

The Customer Service Kiosk, located outside the main office on Tortola, is for document pick-ups only.  Customers will be contacted once documents are ready to be collected.

 Contact Information

For queries or concerns, customers are asked to contact unit representatives via the following telephone numbers and/or email addresses:

The Social Security Board thanks the public for your continued cooperation.

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